Shipping Rates & Policies
All shipping is calculated by Total Order Weight and destination Zip Code. Which carrier handles your shipment is determined by where you are located. See below for shipping zone information.
Some items may carry additional freight fees. Batteries carry a separate freight charge to cover special handling, since they cannot be shipped via standard delivery. Some items may be over-weight or over-size, and therefore incurr additional shipping fees. Other items may have a drop-shipping fee rather than a standard shipping charge, if we do not carry them in stock.
We have made every effort to 'flag' these products in our system so you will see a notice at checkout that our automated checkout could not calculate your exact shipping charges. In these cases, we will contact you by phone or email to inform you of the actual shipping costs for your order, and get your approval before processing the charges.
- Alaska, Hawaii, US Islands & Territories
- Shipments to these areas are carried via US Postal Priority Mail
- Contiguous Lower 48 United States
- Shipments within the contiguous 48 states are carried via your choice of UPS service.
- International Shipments
- International orders have a choice of the following shipping methods during checkout:
- USPS Express Mail International (EMS)
- USPS Priority Mail International*
If you would prefer FedEx service, or an alternate international shipping service, please leave a note in the "Add Comments About Your Order" field during checkout, and we will contact you with a quote before processing your order.
*NOTE: Priority Mail International is NOT a guaranteed delivery method. Orders shipped via Priority Mail are sent at the customer's risk, as quoted Priority Mail rates do not include shipment tracking.
Warranty returns will be handled in accordance with the individual manufacturer's policies. Please contact us for specific details on the product in question if you believe you need to make a warranty return.
If your product was not as expected, or you believe an error was made on your order, contact us immediately. We will do our best to resolve any problems in the most agreeable manner possible.